For information concerning Brio Direct, a division of Webster Bank online bank, please click here.
Webster Bank, National Association is an FDIC insured institution headquartered at
1959 Summer St, Stamford, CT 06905.
It was founded in
1870 and has approximately $77 billion in
assets. Customers can open an account at one of its 184 branches.
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Overview 2024
General Bank Information
FDIC Insured
Yes
FDIC Certificate
# 18221
Date Established
1870
Assets
$ 76.76 billion
Loans
$ 51.15 billion
Deposits
$ 62.59 billion
Capital
$ 9.19 billion
Summary Balance Sheet as of March 31, 2024
ASSETS
Cash & Balances due from depository institutions
$ 1,535.28 million
Interest-bearing balances
$ 1,373.29 million
Total securities
$ 16.45 billion
Federal funds sold and reverse repurchase
$ 0.38 million
Net loans and leases
$ 51.15 billion
Loan loss allowance
$ 669.36 million
Trading account assets
$ 21.37 million
Bank premises and fixed assets
N.A.
Other real estate owned
$ 1.04 million
Goodwill and other intangibles
$ 3.24 billion
All other assets
$ 3.15 billion
Total Assets
$ 67.57 billion
LIABILITIES
Total deposits
$ 62.59 billion
Interest-bearing deposits
$ 52.50 billion
Deposits held in domestic offices
$ 62.59 billion
% insured (estimated)
68.31%
Federal funds purchased and repurchase agreements
$ 239.52 million
Trading liabilities
$ 340.61 million
Other borrowed funds
$ 2.66 billion
Subordinated debt
N.A.
All other liabilities
$ 974.09 millionn
Total Liabilities
$ 67.57 billion
Shareholders’ Equity
$ 9.19 billion
Summary Income Statement as of March 31, 2024
INCOME AND EXPENSES
Total Interest Income
$ 1,931.82 million
Total Interest Expense
$ 777.41 million
Net interest income
$ 1,154.41 million
Provision for loan and lease losses
$ 104.50 million
Total non interest income
$ 194.45 million
Total non interest expense
$ 651.42 million
Pre-tax Net Operating Income
$ 250.30 million
Customer Reviews for Webster Bank, National Association (11)
Rated 1.27 stars out of 5 - based on 11 reviews
Jeff T
February 15, 2024 |
Absolutely the worst bank imaginable. I thought my mind was playing tricks on me, but no it is basically a fraud on the public.
yapper
April 27, 2023 |
I stuck it out for a while but finally closed my account because of lack of rate competitiveness. It is impossible to overstate what a shit organization this place is. Going back to Synchrony which is also bad. Should have done this earlier.
Review on the Online Bank
Brio is committing open fraud
April 10, 2023 |
Brio is committing open fraud by advertising one savings rate and delivering another to long-time customers. I have filed a complaint with the OCC.
Review on the Online Bank
5Bme
December 12, 2022 |
Provides a level of service and nonsense which would never be acceptable from a brick-and-mortar bank so it doesn't work for an online bank either.
JP
December 2, 2022 |
One to avoid the entire way around.
Karrie693
November 22, 2022 |
I moved all my money out as saving rates are for new customers only. Website is terrible,
JoeyinNJ
November 14, 2022 |
First the good: CSR is immediate and the young ladies who answer the phone are incredibly nice. Then the bad: Just about everything else- changing rates only for new customers, 6 day transfer delays (easily defeated through external transfers, but why?), website that looks like a 1st graders project, etc. I love the rate, even though they are not always competitive, but I've decided that I cannot trust my money to them. (and I can beat these rates in US Treasuries anyway).
1Will1984
November 12, 2022 |
I've been an account holder since the spring. I went through the period where they changed the name and only gave the new rate to new customers or those opening a new account. I only caught it because of ratesandinfo and would have been still earning 2.15% had it not been for this site (I imagine many are still only catching it now). I had to call once for some info or something and CSR was helpful. So that is all fine. What really gets me though is the transfer delays and the crappy website. With this, I have this alternating feeling that I have either dealing with some well-intentioned jokers in a back room in Queens or some con artists in downtown Brooklyn. I don't really want to stick around to find out for an extra 0.15%.
cerxes
October 23, 2022 |
Do not open an account with this bank. They are still charging exorbitant fees for more than 6 withdrawals per statement cycle, even though those rules have been suspended by the US treasury. Brio's cycle is from the 15th of the month. Everything counts, including trial deposits. Got me for $60 and then when I called and complained they offered to split the difference. Find a different online bank!
JennyNYC
October 18, 2022 |
Hello! I opened an account at this bank a few months ago when it was the best rate around. I was pissed when they raised rates for new customers and left me at 2.15% but that was corrected with a call. Then yesterday, we were speaking about these online accounts in the office and my cubicle-mate told me that Brio Direct used to be called Sterling National. Sterling National is the bank that ripped off cab drivers and convinced them to pay $1 1/2 million for medallions in New York, Chicago and maybe some other cities. The entire thing was a scam that left these poor folks indebted to the bank for the last 7-8 years, until the City of New York (us, the taxpayers) came to bail everyone out earlier this year. Needless to say, I am closing my account. The moral of my story is know who you are facilitating and what kind of awful behavior they are engaged in. I won't bank with Chase and Citi and Goldman Sachs due to their oil and gas lending but now I can add these guys to list.
Branches
Click on location and enter new zip number to change.
Your current location is: Columbus, OH
Jeff T
February 15, 2024 |
Absolutely the worst bank imaginable. I thought my mind was playing tricks on me, but no it is basically a fraud on the public.
yapper
April 27, 2023 |
I stuck it out for a while but finally closed my account because of lack of rate competitiveness. It is impossible to overstate what a shit organization this place is. Going back to Synchrony which is also bad. Should have done this earlier.
Review on the Online BankBrio is committing open fraud
April 10, 2023 |
Brio is committing open fraud by advertising one savings rate and delivering another to long-time customers. I have filed a complaint with the OCC.
Review on the Online Bank5Bme
December 12, 2022 |
Provides a level of service and nonsense which would never be acceptable from a brick-and-mortar bank so it doesn't work for an online bank either.
JP
December 2, 2022 |
One to avoid the entire way around.
Karrie693
November 22, 2022 |
I moved all my money out as saving rates are for new customers only. Website is terrible,
JoeyinNJ
November 14, 2022 |
First the good: CSR is immediate and the young ladies who answer the phone are incredibly nice. Then the bad: Just about everything else- changing rates only for new customers, 6 day transfer delays (easily defeated through external transfers, but why?), website that looks like a 1st graders project, etc. I love the rate, even though they are not always competitive, but I've decided that I cannot trust my money to them. (and I can beat these rates in US Treasuries anyway).
1Will1984
November 12, 2022 |
I've been an account holder since the spring. I went through the period where they changed the name and only gave the new rate to new customers or those opening a new account. I only caught it because of ratesandinfo and would have been still earning 2.15% had it not been for this site (I imagine many are still only catching it now). I had to call once for some info or something and CSR was helpful. So that is all fine. What really gets me though is the transfer delays and the crappy website. With this, I have this alternating feeling that I have either dealing with some well-intentioned jokers in a back room in Queens or some con artists in downtown Brooklyn. I don't really want to stick around to find out for an extra 0.15%.
cerxes
October 23, 2022 |
Do not open an account with this bank. They are still charging exorbitant fees for more than 6 withdrawals per statement cycle, even though those rules have been suspended by the US treasury. Brio's cycle is from the 15th of the month. Everything counts, including trial deposits. Got me for $60 and then when I called and complained they offered to split the difference. Find a different online bank!
JennyNYC
October 18, 2022 |
Hello! I opened an account at this bank a few months ago when it was the best rate around. I was pissed when they raised rates for new customers and left me at 2.15% but that was corrected with a call. Then yesterday, we were speaking about these online accounts in the office and my cubicle-mate told me that Brio Direct used to be called Sterling National. Sterling National is the bank that ripped off cab drivers and convinced them to pay $1 1/2 million for medallions in New York, Chicago and maybe some other cities. The entire thing was a scam that left these poor folks indebted to the bank for the last 7-8 years, until the City of New York (us, the taxpayers) came to bail everyone out earlier this year. Needless to say, I am closing my account. The moral of my story is know who you are facilitating and what kind of awful behavior they are engaged in. I won't bank with Chase and Citi and Goldman Sachs due to their oil and gas lending but now I can add these guys to list.