Money that you deposit is held by Texas Capital Bank.
Texas Capital Bank is an FDIC insured institution founded in 1997.
It has approximately $29.73 billion in assets.
Customer Reviews for BankDirect, a division of Texas Capital Bank (7)
Rated 3.57 stars out of 5 - based on 7 reviews
JQ25
July 20, 2023 |
This should be a red flag on their CD accounts! "APYs on term deposits assumes reinvestment of principal and interest at maturity, fees may reduce earnings on accounts."
Review on the Parent Bank
Phil52970
March 28, 2023 |
I've had accounts with all of the more recognized banks over the years. Bask is the best for service and transfers, and the rate is better than any other. I will stick with Bask.
Review on the Parent Bank
NY38
December 4, 2022 |
Great rates, so I opened a new savings account. Provided CORRECT information for my existing financial institute so funds could be transferred, but nothing ever showed up. Bask had no answers. Just repeated transfer instructions.
Review on the Parent Bank
YaT1977
November 12, 2022 |
Easy to set up. I had some difficulties with internet access after a few months, but CSR was easy to reach. I may move my money to CDs with them if they stay competitive. Good experience overall.
Review on the Parent Bank
LRush
August 30, 2022 |
Overall a poor experience. Attracted by their excellent interest rate. Account was very easy to setup. Since then it's been problems, primarily with customer support and getting more money into the account. Check deposit feature available on mobile app but not working. No response from email customer support after 5 days but a phone call confirmed it's intentionally disabled. Tried transfer in process instead but keep hitting an undisclosed deposit limit. I am giving up on Bask.
Review on the Parent Bank
JulianC1
May 6, 2022 |
Lots of comments in other places about delayed transfers, multiple authentication processes, inability to open joint accounts. I am not sure who is writing these comments but btw they are not from real customers. I've been a customer for two years and moved over to being a savings customer from a Advantage customer. Never had a problem and the rate is now 0.25% better than any other bank.
Review on the Parent Bank
MarcL
March 23, 2022 |
Very good experience. Will stick with miles until we get to around 0.8 or 0.9.
JQ25
July 20, 2023 |
This should be a red flag on their CD accounts! "APYs on term deposits assumes reinvestment of principal and interest at maturity, fees may reduce earnings on accounts."
Review on the Parent BankPhil52970
March 28, 2023 |
I've had accounts with all of the more recognized banks over the years. Bask is the best for service and transfers, and the rate is better than any other. I will stick with Bask.
Review on the Parent BankNY38
December 4, 2022 |
Great rates, so I opened a new savings account. Provided CORRECT information for my existing financial institute so funds could be transferred, but nothing ever showed up. Bask had no answers. Just repeated transfer instructions.
Review on the Parent BankYaT1977
November 12, 2022 |
Easy to set up. I had some difficulties with internet access after a few months, but CSR was easy to reach. I may move my money to CDs with them if they stay competitive. Good experience overall.
Review on the Parent BankLRush
August 30, 2022 |
Overall a poor experience. Attracted by their excellent interest rate. Account was very easy to setup. Since then it's been problems, primarily with customer support and getting more money into the account. Check deposit feature available on mobile app but not working. No response from email customer support after 5 days but a phone call confirmed it's intentionally disabled. Tried transfer in process instead but keep hitting an undisclosed deposit limit. I am giving up on Bask.
Review on the Parent BankJulianC1
May 6, 2022 |
Lots of comments in other places about delayed transfers, multiple authentication processes, inability to open joint accounts. I am not sure who is writing these comments but btw they are not from real customers. I've been a customer for two years and moved over to being a savings customer from a Advantage customer. Never had a problem and the rate is now 0.25% better than any other bank.
Review on the Parent BankMarcL
March 23, 2022 |
Very good experience. Will stick with miles until we get to around 0.8 or 0.9.
Review on the Parent Bank